Terms & Conditions

Terms & Conditions – Cargo Limousine

These Terms & Conditions govern your use of the Cargo Limousine website and all airport transfer, private limousine, chauffeur, and VIP transportation services across Egypt.

Last updated:March 15, 2026
1

Acceptance of Terms

By using this website or requesting any service from Cargo Limousine, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should not use the website or proceed with a booking request.

2

Scope of Services

Our services include airport transfers, private limousine bookings, executive transportation, chauffeur-driven rides, and VIP transportation services, subject to operational availability.

Services may cover multiple airports and cities across Egypt, including Cairo Airport, Alexandria Airport, Borg El Arab Airport, Sphinx Airport, and Sharm El Sheikh Airport.

3

Booking and Confirmation

Submitting a request through the website, phone, or email does not automatically constitute a final confirmed reservation until availability is reviewed and key details are confirmed.

The customer is responsible for providing accurate and complete information, including airport name, flight timing, pickup point, passenger count, and luggage details.

4

Pricing and Payment

Prices are quoted based on service type, city, airport, vehicle category, waiting time, route, and any special requirements.

We reserve the right to revise pricing before final confirmation if booking details change or additional service requirements are added.

Extra charges may apply for extended waiting, route changes, or services not included in the original agreement.

5

Cancellations and Changes

Customers may request booking changes or cancellations within a reasonable time before the scheduled service, and we will try to accommodate such requests where operationally possible.

Some reservations may be subject to cancellation or amendment fees if the request is made very late or after vehicle and chauffeur allocation has already taken place.

6

Customer Responsibilities

Customers must be available at the agreed pickup location and time and ensure the accuracy of their booking and communication details.

Customers must treat vehicles respectfully and must not engage in misuse, damage, or inappropriate behavior inside the vehicle.

The service may not be used for unlawful purposes or in any manner that puts the driver, passengers, or vehicle at risk.

7

Waiting and Delay Policy

A reasonable waiting period may be offered depending on the type of service, especially for airport pickup bookings, but waiting terms may vary by reservation.

If a customer is significantly delayed, unreachable, or leaves the agreed meeting point without coordination, service availability may be affected and additional charges may apply.

8

VIP and Special Services

VIP services and special requests such as premium meet-and-greet, executive arrangements, or luxury vehicle requests are subject to prior confirmation and operational availability.

Certain premium services may require additional information or separate pricing depending on the requested level of service.

9

Limitation of Liability

We strive to provide reliable, professional service, but we are not liable for delays or cancellations caused by circumstances beyond our reasonable control, including traffic, weather, security restrictions, road conditions, or government instructions.

We are not responsible for personal belongings left in a vehicle, although we will make reasonable efforts to help recover found items.

10

Website Use and Content

All website content, branding, wording, and visual elements associated with Cargo Limousine are used for business and operational purposes and may not be misused in a way that harms the company or brand.

You may not use the website in any harmful technical manner, including attempts to disrupt services, submit misleading information, or interfere with normal operation.

11

Privacy and Data

The collection and use of personal data are governed by our Privacy Policy. Please review it to understand how booking and inquiry information is handled.

12

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect operational, legal, or commercial developments.

Your continued use of the website or services after updates are published means you accept the revised version.

13

Contact Us

If you have questions about these Terms & Conditions or need assistance regarding a booking or service modification, please contact us through the official website contact page.

Need to book a ride or ask a service-related question?

Contact Cargo Limousine for airport transfer details, private limousine reservations, executive rides, and VIP transportation across Egypt.